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The Tools

I focus on three things:

 

You may be trying to run a hobby like a business thinking with a kitchen-table mentality. You might be trying to sell cars when you should really be digging in the seashore looking at animals with shells. Together we will figure this part out.

 

Listen, Observe, Question and Plan

This your opportunity as the owner to simply ask what is going on, then transfer that into black and white along with your expectations and a timeline for achievement.

This is your opportunity as an employee, to specifically state what you see as a problem and offer your solutions as well as to support what is going right.

Remember, you are both in this for a goal of a thriving, competitive business which is a great place to work.

 

Be Prepared

Discipline is the ability to make yourself do something, even if it is difficult, so you can achieve a goal.